Schenectady, New York
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Customer Satisfaction to Service Provided Ratio: 0%

#trustcobank is #dishonest and #unresponsive

Trustco was the first bank to violate the USA Patriot Act, the Office of the Comptroller of the Currency ordered #Trustco Bank N.A. of Glenville, N.Y., to beef up its defenses against money laundering...

#Trustcobank revealed it had signed a sweeping agreement with its regulator, the federal comptroller of the currency, disclosing that the OCC found "unsafe" banking practices and consumer law violiations - Trustco was slapped with a $5 million

Reason of review: Poor customer service.

I didn't like: Incompetent staffinferior customer service, Inferior customer service, Incompetent staff, Dishonest interactions.

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