Trustco Bank - #TrustCobank #Incompetence to the point of #malice
Customer Satisfaction to Service Provided Ratio: 0%
#trustcobank is #dishonest and #unresponsive
Trustco was the first bank to violate the USA Patriot Act, the Office of the Comptroller of the Currency ordered #Trustco Bank N.A. of Glenville, N.Y., to beef up its defenses against money laundering...
#Trustcobank revealed it had signed a sweeping agreement with its regulator, the federal comptroller of the currency, disclosing that the OCC found "unsafe" banking practices and consumer law violiations - Trustco was slapped with a $5 million
Reason of review: Poor customer service.
I didn't like: Incompetent staffinferior customer service, Inferior customer service, Incompetent staff, Dishonest interactions.