Customer service
Discounts and Special Offers
Diversity of Products or Services

Customer Satisfaction to Service Provided Ratio: 0%

#trustcobank is #dishonest and #unresponsive

Trustco was the first bank to violate the USA Patriot Act, the Office of the Comptroller of the Currency ordered #Trustco Bank N.A. of Glenville, N.Y., to beef up its defenses against money laundering...

#Trustcobank revealed it had signed a sweeping agreement with its regulator, the federal comptroller of the currency, disclosing that the OCC found "unsafe" banking practices and consumer law violiations - Trustco was slapped with a $5 million

Reviewer is in unhappy mood. don-trustco stated that there is a room for improvement of incompetent staffinferior customer service and inferior customer service. Please immediately contact the author of this review to discuss poor customer service of trustco bank account. Trustco Bank needs to read this review and look into the issue (if any) according to poster's claims.

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